Frequently Asked Questions
What type of establishment is Hotel Schweizerhof St. Moritz?
Hotel Schweizerhof is a full-service hotel in the centre of St. Moritz offering accommodation, dining, wellness facilities, event spaces, and seasonal alpine experiences.
Where is the hotel located?
You will find the hotel at Via dal Bagn 54, CH-7500 St. Moritz, right in the heart of the village with views of the lake and surrounding mountains and only a short walk from the Chantarellabahn.
Do you provide a complimentary shuttle service to St. Moritz railway station or Samedan Airport, what vehicle is used, what are its operating hours, and how far in advance should I request it?
Yes. The hotel operates a complimentary electric bus (E-Bus) that transfers guests to and from St. Moritz railway station and, on request, Samedan Airport. The shuttle runs daily from 07:00 to 21:00. Please contact the hotel at least two hours before your arrival so the team can schedule your pick-up.
What are the check-in and check-out times?
Check-in starts at 15:00, and check-out is required by 11:00.
Which room categories are available, and do you offer family rooms?
Categories include Small Double Room Glüna (village view), Double Room Corviglia (mountain & village view), Panorama Double Room Rosatsch (lake view, balcony), Panorama Deluxe Double Room Staz (lake view, balcony, extra-spacious), Panorama Family Room Mezdi (for up to 4 guests, lake view) and Junior Suite Corvatsch (lake view, separate sitting area, balcony).
Do any rooms feature a lake view?
Yes. Panorama rooms Rosatsch and Staz, Panorama Family Room Mezdi and Junior Suite Corvatsch all face the St. Moritz lake.
What wellness facilities are on site?
Guests have access to a sauna, steam bath and a relaxation terrace; reviewers highlight the areas as well equipped and well maintained.
What dining options and on-site restaurants does the hotel provide, and which are currently in operation?
Hotel Schweizerhof St. Moritz offers several on-site dining venues. The main restaurants currently in operation are:
• Restaurant Segantini – evening fine dining with Italian-Mediterranean specialities.
• Restaurant Acla – a casual all-day venue with a continuously open kitchen.
Seasonally, the alpine cabin Clavadatsch reopens above St. Moritz for lunch on its panoramic terrace.
For lighter fare and drinks you will also find Muli Snack, Stübli Bar, the Pianobar and Le Hall inside the hotel.
Can guests without half-board eat à la carte?
Yes. Restaurant Segantini welcomes external and non-half-board guests for à-la-carte dining.
How do I reserve a table in one of the restaurants?
Complete the online request form with your preferred restaurant, date, time and party size; the hotel will confirm your reservation in writing within 24 hours because the form itself is not binding.
Which bars are located in the hotel?
Guests can enjoy the Pianobar, Muli, Le Hall and the cosy Stübli for drinks and live piano music.
What is special about the Clavadatsch hut?
Clavadatsch offers panoramic views above St. Moritz and dishes such as Zigeunerspiess and half chicken roasted over an open fireplace, making it a sought-after terrace venue.
Is the Clavadatsch hut open year-round?
No. The team pauses during the shoulder season and reopens on 27 June 2025; it remains available for private functions at any time by arrangement.
Can I store and service my own bike on site?
Absolutely; there is a secure garage plus a wash and workshop station for guest bicycles.
Are pets allowed at the hotel, and what fees or conditions apply?
Well-behaved dogs are welcome at CHF 20 per day, food not included. The hotel supplies a towel, bowl and dog biscuits for your companion. Guests may bring up to two dogs per room, and there are no weight or breed restrictions. All other types of pets are not permitted.
Is valet garage parking available, what does it cost, can spaces be pre-booked, and is there a size limit for vehicles?
Yes. Garage parking spaces with valet service cost CHF 25 per day and can be reserved in advance (recommended). Simply hand your keys to reception and the team will park your car for you. There is no size limit for regular cars using the garage.
What are the hotel’s main contact details?
Phone: +41 81 837 07 07. Email: info@schweizerhofstmoritz.ch.
Are meeting and banquet facilities available?
Yes. Options include the Segantini Saal, Salon Flugi, Lions Saal and the Clavadatsch hut.
Whom should I contact to arrange a private event?
For unique celebrations or corporate functions, reach out to Banquet Manager Giacomo Lizeri.
Does Hotel Schweizerhof have a rooftop terrace that guests can enjoy, and can I view live surroundings via the hotel's webcams from there?
Yes. Hotel Schweizerhof St. Moritz features a rooftop terrace that guests are welcome to enjoy. The terrace is equipped with a webcam so you can check real-time weather and panoramic conditions before or during your stay. From this vantage point—and on the webcam feed—you can look out over St. Moritz Bad, Lake St. Moritz with its famous horse-racing events, Piz Mezdi, Muottas Muragl and the surrounding mountains and village. The space is also used for activities such as the Friday-morning yoga session, making it both a scenic viewpoint and an event venue.
Which languages does the hotel communicate in online?
The website and information are provided in German, English and Italian.
Do you offer rooftop yoga classes, and what does participation cost?
Yes. A rooftop yoga session takes place every Friday from 07:30–08:30 and is open to both hotel guests and external guests. The session can be booked for CHF 25.00 per person.
Is there a best-price guarantee when I book directly with the hotel?
Yes. Reservations made either through the hotel’s own booking engine or directly with the team always include a best-price guarantee and the most favourable conditions.
Can I obtain a mountain-bike trail map at the hotel?
Certainly. The hotel makes an Engadin mountain-bike trail map available so you can plan rides before setting off.
Is the hotel open all year round?
Yes. Hotel Schweizerhof St. Moritz is open 365 days a year and welcomes guests in every season.
How many rooms and suites does the hotel offer?
The property comprises 78 guest rooms and Junior Suites.
Is there a hair salon on site?
Yes. A hairdresser is located within the hotel for guests who wish to arrange hair services during their stay.
Does the Pianobar feature live music?
Yes. The Pianobar hosts live piano music in the evenings, creating a relaxing atmosphere for drinks after dinner.
How close is the hotel to the Chantarellabahn funicular and the Corviglia ski area?
The Chantarellabahn funicular is only a three-minute walk from the hotel, giving you quick access to the Corviglia mountain area.
Can I purchase gift vouchers for stays or dining?
Yes. A dedicated “Gutscheine” (vouchers) section on the website allows you to buy gift certificates for accommodation or culinary experiences at the hotel.
How long has Hotel Schweizerhof St. Moritz been welcoming guests?
The hotel has been receiving visitors for more than 120 years.
What is the Segantini Breakfast Experience?
The Segantini Breakfast Experience is served in the historic Segantini restaurant, beneath a ceiling painting completed in 1904 by Gottardo Segantini. It combines art, heritage and a curated breakfast menu for a memorable start to the day.
Which room category is recommended for solo travellers?
The Small Double Room Glüna, offering a village view, is explicitly described as ideal for guests travelling alone.
Do young children stay for free if they share existing beds?
Yes. Up to two children aged 5 or younger can stay at no additional charge when using the existing beds in a parent or guardian’s room.
Is babysitting available at the hotel, and what are the rates and reservation requirements?
Yes. A babysitting service can be arranged for an additional fee, subject to availability. Rates range from CHF 25.00 to CHF 40.00 per hour. We recommend requesting the service in advance so the team can confirm availability.
Does the hotel have its own nightclub or late-evening venue?
Yes. Guests looking for after-dinner entertainment will find an on-site nightclub in addition to the Pianobar and other bars.
Is Wi-Fi available throughout the property and is it complimentary?
Yes, complimentary Wi-Fi is available throughout the hotel.
Which breakfast formats are offered?
Breakfast options include Continental, Italian, American, Vegetarian and Gluten-free selections, served buffet-style with a ‘breakfast-to-go’ choice also available.
Is Hotel Schweizerhof St. Moritz affiliated with a hotel chain?
Yes. The property is a member of the Swiss Quality Hotels group.
Is there a fitness centre guests can use?
While the hotel does not have its own gym, guests may work out at a nearby public fitness centre for an additional fee.
Which payment methods are accepted at Hotel Schweizerhof St. Moritz?
The hotel accepts American Express, Visa, Mastercard, Diners Club, JCB, Maestro, EC-Card, UnionPay (CUP) credit cards and cash.
Are bathrobes provided in the rooms?
Yes. All rooms are supplied with bathrobes for guests to use while relaxing in their room or visiting the wellness area.
Is there a playground or play area for children on site?
Yes. The hotel’s facilities overview mentions a playground available for younger guests.
Do you provide bicycles or e-bikes for guests to use?
Guests can borrow e-bikes (no standard bicycles) free of charge to explore the Engadin cycling trails.
Do any rooms feature deep-soaking bathtubs?
Yes. Selected room categories list bathrooms equipped with deep-soaking tubs for added comfort.
Is pre-payment by bank transfer required before arrival, what is the deadline, and what happens if payment is not received on time?
Yes. The hotel requests payment before arrival by bank transfer. Detailed instructions along with the exact payment deadline are included in your reservation confirmation. If the transfer is not received by the stated deadline, the reservation will no longer be guaranteed and will be cancelled.
What documents must I present at check-in?
Upon arrival you need to show a valid photo ID together with the credit card used to secure the booking.
Do different conditions apply to group bookings?
Yes. When reserving more than six rooms, alternative policies and additional supplements may apply; the reservations team will outline the specific terms for your group.
Does the hotel have a garden area where guests can relax?
Yes. The property description lists a garden among the on-site amenities available to guests.
Are complimentary newspapers provided during the stay?
Yes. The facilities overview mentions that guests receive free newspapers.
Is daily housekeeping included in the room rate?
Yes. The room features section confirms that all accommodation receives daily housekeeping service.
Do guest rooms include electrical adapters or chargers?
Yes. Each room is equipped with electrical adapters/chargers according to the published amenities list.
Which room categories come with a private balcony?
Panorama Double Room Rosatsch, Panorama Deluxe Double Room Staz, and Junior Suite Corvatsch each feature a private balcony overlooking the lake or village.
Does Hotel Schweizerhof offer a pillow menu?
Yes. Every guest room provides a pillow menu so you can choose the firmness and fill that best suits your sleeping preference.
Is al-fresco or terrace dining available on site?
Yes. Several of the four on-site restaurants, including the Clavadatsch hut, serve meals on their terraces for guests who prefer outdoor dining with panoramic views.
Do the on-site restaurants cater for vegetarian, vegan or gluten-free diets?
Yes. Menus at Restaurant Segantini, Acla, Alphütte Clavadatsch and Fondetta explicitly include vegetarian, vegan, gluten-free and dairy-free dishes, so guests with special dietary requirements are well accommodated.
Is breakfast included in the room rate, and what hours is it served?
Yes. All stays at Hotel Schweizerhof St. Moritz include a complimentary breakfast buffet, served daily from 07:00 to 10:30.
What are the typical nightly room rates or seasonal price ranges?
Room rates are dynamically priced and can fluctuate throughout the year. They vary according to current occupancy levels and whether the period falls in the high or low season.
Which facilities or rooms are accessible for guests with reduced mobility?
Accessible options include the Deluxe Double Room Corviglia; selected rooms within the Double Room Corviglia category and certain Junior Suites are also suitable for guests with reduced mobility. These units feature accessible bathrooms fitted with raised toilets and grab rails. Please request an accessible room when making your reservation.
Can the hotel provide baby cots or extra beds for children, and what fees apply?
Yes. Baby cots—along with a bottle warmer, changing mat and diaper pail—are supplied free of charge on request. Extra (rollaway) beds are complimentary for children up to 5 years old; for older children the nightly fee is CHF 120.00 (fees may vary within a CHF 60–120 range depending on age and season). All items are subject to availability and should be requested when making your reservation.
What is the hotel’s cancellation and reservation-change policy?
Cancellation and reservation-change terms vary with the season and the specific arrangement booked. Please refer to your booking confirmation for the exact conditions that apply.
Is the property entirely non-smoking, and are there designated smoking areas?
All guest rooms are non-smoking. Smoking is permitted only in the designated smoking lounge within the hall bars and in the smoking bars located in the basement; all other indoor areas are smoke-free.
Do the rooms provide air conditioning or other climate-control features?
Guest rooms are not equipped with air-conditioning, as the cool mountain climate generally ensures comfortable temperatures.
Is there dedicated storage for ski or snowboard equipment during winter stays?
Yes. Dedicated storage is provided for skis and snowboards, so you can safely stow your equipment after a day on the slopes.
Does the hotel have a swimming pool, and is it indoor or outdoor?
The hotel does not have a swimming pool. No indoor or outdoor pool is available on site.
Do guest rooms include a coffee machine, electric kettle for tea and a minibar—and is the minibar complimentary?
Yes. Every guest room comes with an in-room coffee machine and an electric kettle for preparing tea. A minibar is also provided, and its contents are complimentary for individual travellers.
Is there 24-hour reception, room service and concierge assistance, and can I arrive late at night to check in?
Yes. Reception operates around the clock; you can arrive at any hour after check-in opens at 15:00. The front-desk team also serves as a 24-hour concierge, assisting with information, reservations and guest requests day or night. Round-the-clock room service is available as well, so late arrivals will still be fully looked after.
Does the hotel offer laundry or dry-cleaning services, and is there a detailed price list?
Yes. Laundry and dry-cleaning services are available, and pricing varies depending on the garment and the type of treatment required. A detailed price list is available in every room.
Can the hotel arrange ski-pass purchases or ski-rental equipment for guests during winter?
Yes. Ski passes can be issued directly at the front desk, and reception will be happy to arrange on-site ski-rental equipment for you in addition to the existing ski-storage service.
Do guest rooms include an in-room safe for valuables?
Yes. Every guest room is equipped with a personal safe where you can securely store valuables during your stay.
Is early check-in or late check-out possible, and are extra fees applied?
Early check-in can be arranged free of charge, subject to availability. Late check-out is likewise dependent on availability and is billed at 50% of the room rate.
Are there any seasonal or activity packages, such as complimentary summer cable car and public transport tickets?
Yes. During the summer season, guests staying a minimum of two consecutive nights receive complimentary cable car and bus tickets. Cable cars are free of charge during the daytime, and bus and train travel is complimentary within the Upper Engadine.
What are the daily opening hours of each on-site restaurant and bar?
Restaurant Segantini serves breakfast from 07:00–10:30 and dinner from 19:00–21:30 in summer and winter, offering breakfast only during the low season. Acla operates continuously from 11:30–22:00, while Clavadatsch is open 11:00–16:00 in summer and winter and closes in the low season. Evening venues include Muli (22:00–03:00/04:00 in summer and winter, closed in the low season), Le Hall Bar (15:00–23:00), Stübli (20:00–03:00/04:00), and the Piano Bar (20:00–02:00/03:00 in summer and winter, closed in the low season).
What is the hotel's official star rating?
Hotel Schweizerhof St. Moritz is classified as a 4-star property.
Can I subscribe to a newsletter for hotel news and special offers?
Yes. You can sign up for the Hotel Schweizerhof St. Moritz newsletter on the website to receive regular updates, promotions and news by email.
Does the hotel publish a blog with destination tips and news?
Yes. A blog section on the hotel’s website shares stories, insider tips and updates about St. Moritz and the Engadin region.
Is a nightly turndown service provided in the guest rooms?
Yes. Guest feedback confirms that rooms receive an evening turndown service in addition to the regular daily housekeeping.
Can I request a breakfast-to-go if I have an early departure?
Yes. A packed ‘breakfast-to-go’ can be prepared for you; simply inform reception in advance so the team can have it ready at your requested time.
Can non-resident guests dine at Restaurant Acla or visit the hotel’s bars?
Yes. Restaurant Acla and the hotel’s bars gladly welcome external (non-hotel) guests; reservations are recommended, especially in high season.
Can I leave my ski equipment at the hotel between stays?
Yes. The hotel offers a dedicated bag-deposit service where heavy ski gear can be stored securely and prepared for your next visit.
Do guests have access to digital newspapers and magazines during their stay?
Yes. Complimentary PressReader access is provided, giving you more than 7,000 digital newspapers and magazines throughout the hotel.
Are complimentary toiletries provided in the bathrooms?
Yes. Every bathroom is equipped with complimentary toiletries, according to the published room-amenities list.
What sustainability or eco-friendly practices and certifications does Hotel Schweizerhof St. Moritz follow?
Hotel Schweizerhof St. Moritz holds the “Swisstainable Committed” certificate and implements multiple eco-friendly measures. The restaurants focus on regional products, guestrooms offer sustainable bathroom amenities, and housekeeping has reduced the use of chemical cleaning agents. Rooftop photovoltaic panels generate renewable electricity, and an electric bus (E-Bus) provides low-emission transport.
Is every public area—including the main entrance, restaurants and bars—fully wheelchair-accessible, and is accessible parking available on site?
All public areas—including the main entrance, restaurants, and bars—are fully wheelchair-accessible. Accessible parking is available on site.
Does the hotel offer any loyalty or rewards program benefits through Swiss Quality Hotels or another partnership?
Hotel Schweizerhof St. Moritz does not offer a loyalty or rewards programme. No benefits are available through Swiss Quality Hotels or any other partner.
Is luggage storage available for guests before check-in or after check-out?
Yes. Guests may store their luggage with the hotel both before check-in and after check-out.
What are the daily opening hours of the wellness area (sauna, steam bath, relaxation terrace)?
In summer, the sauna, steam bath, and relaxation terrace are accessible on request until 22:00. During winter, they operate daily from 14:00 to 22:00.
Does the hotel offer interconnecting or adjoining rooms for larger families or groups?
Yes. Interconnecting or adjoining rooms are available for larger families or groups.
Do you offer half-board or full-board meal plans, and what are the daily prices per adult and by child age group?
Yes. A half-board meal plan is available at CHF 70.00 per adult, per day. For children, the half-board plan costs CHF 30 per child aged 6–11 and CHF 45 per child aged 12–16. Pricing for full-board is not available.
Is there an on-site business centre with computers and printers for guest use, and what are its opening hours?
The hotel does not provide an on-site business centre equipped with computers or printers for guest use. Consequently, there are no business centre opening hours.
Are pets permitted in any of the hotel’s restaurants, bars or common areas, or are they restricted to guest rooms only?
Dogs are allowed in all restaurants, bars, and common areas except Restaurant Segantini.
Does the hotel arrange ski or snowboard lessons with certified instructors, and what are the associated costs?
Yes. The hotel can arrange ski or snowboard lessons with certified instructors, and pricing varies according to the guest’s skill level, the chosen lesson duration, and the season.
Does the hotel offer a dedicated concierge or tour-desk service to organise excursions, tickets and restaurant reservations?
Yes. The front office team functions as a concierge, assisting guests with excursion planning, ticket purchases, and restaurant reservations.
Can dogs be left unattended in guest rooms, and are pet-sitting or dog-walking services available through the hotel?
Dogs may be left unattended in guest rooms, and pet-sitting or dog-walking services can be arranged, subject to availability.
Can the hotel arrange private transfers to Zurich or Milan airports, and what do they cost?
Yes. The hotel offers private transfers to Zurich or Milan airports. The service costs CHF 850 per journey (one way).
Are any rooms equipped with kitchenettes or cooking facilities for long-stay guests?
Guest rooms do not include kitchenettes or cooking facilities. Long-stay guests should arrange alternative dining options.
Can the hotel arrange on-site or partner car-rental services for guests, and what are the daily rates or vehicle categories available?
The hotel can arrange car hire through Europcar, situated approximately a five-minute walk from the property. Vehicle categories and daily rates depend on Europcar’s current inventory; please request a quotation for specific pricing and model options.
Does Hotel Schweizerhof St. Moritz offer discounted or inclusive ski passes (e.g., Sleep + Ski packages) during the winter season, and what are the exact terms?
Yes. A Sleep + Ski package is offered to guests who book a minimum stay of two nights, and the discounted ski pass must be purchased for the entire duration of the stay rather than on individual days.
Which room category includes a separate sitting area?
The Junior Suite Corvatsch features a separate sitting area in addition to its bedroom and balcony.
Which is the most spacious double room category with a lake view?
The Panorama Deluxe Double Room Staz is the largest double room category; it offers extra space, a private balcony and panoramic views of Lake St. Moritz.
Can I make special requests (e.g., specific room location or early arrival), and are they guaranteed?
Yes. You may enter special requests when booking; the hotel will do its best to accommodate them. All requests remain subject to availability and may incur additional charges, as stated in the booking conditions.
Are twin-bed configurations available for guests who prefer separate beds?
Yes. The Double Room with Village View can be set up with one twin bed in addition to a king bed, providing separate sleeping arrangements; please request the twin configuration when making your reservation.
Are certified service animals permitted, and do any fees apply?
Yes. The hotel welcomes service animals and exempts them from the daily pet fee.
Is there a library or reading lounge where guests can relax?
Yes. The hotel includes a quiet library that guests may use at their leisure for reading or relaxation throughout the day.
Is there a golf course adjacent to the hotel?
Yes. The hotel borders an adjacent golf course, allowing guests immediate access for a round during their stay.
What nearby public transport stops and ski lifts are listed with distances?
The listed nearby stops include Sankt Moritz train station at 250 m and Chantarella train station at 1.3 km. Nearby ski lifts include St. Moritz Dorf-Chantarella at 250 m, Chantarella-Corviglia at 1.3 km, and Salastrains-Munt da San Murezzan at 1.4 km.
Which nearby attractions, cafés, and restaurants are listed around the hotel?
The Engadiner Museum is listed 400 m away, and Muottas Muragl summit is listed 5 km away. Nearby food and drink options include Cafe/Bar Muli at Schweizerhof St. Moritz at 6 m, Restaurant Le Lapin Bleu at 50 m, and Restaurant Dumpling in Altitude at 50 m.
What guest-review category scores are shown for the hotel?
The listed review scores include Staff 9.2, Facilities 8.6, Comfort 9.2, Value for money 8.1, and Free WiFi 7.8. Couples are noted as especially liking the location, rating it 9.7 for a two-person trip.
What overall review score is shown on Expedia?
Expedia lists Schweizerhof Swiss Quality Hotel as rated 9.2 out of 10, described as “Wonderful,” based on 319 reviews.
Can guests borrow snowshoes at the hotel?
Yes. The amenities list says complimentary snowshoes and ski poles are available on request.
What is distinctive about the hotel’s lobby décor?
The lobby is described as Belle Époque in style. It combines original wood-panelled walls and decorative plasterwork with modern updates.
Should guests arriving by car contact the hotel before arrival?
Yes. The check-in instructions say guests driving to the property should contact the hotel in advance, for example to receive directions.
What cuisine and meal periods are listed for Restaurant Acla?
Restaurant Acla is listed as serving Italian, pizza, and international cuisine. It is open for lunch, dinner, and high tea, with a modern ambience.
Are children welcome at Hotel Schweizerhof St. Moritz?
Yes. Children of all ages are welcome, and guests should enter the number and ages of children in their search to see the correct prices and occupancy information.
What cuisine and atmosphere are listed for Restaurant Segantini?
Restaurant Segantini is listed as serving Italian, Mediterranean, seafood and international cuisine. It is open for dinner and has a traditional, romantic ambience, with vegetarian, vegan, gluten-free and dairy-free options listed.
Which natural landmarks are listed near the hotel?
The listing’s natural beauty section names Wasserfall waterfall and Peak Piz Albris, which is listed at 3,166 metres.
How many on-site restaurants does the hotel have?
The verified business-owner information states that Hotel Schweizerhof St. Moritz has 3 on-site restaurants.
Do guest rooms have private bathrooms?
Yes. Private bathrooms are listed among the property features for Hotel Schweizerhof St. Moritz.
What is the amount of the security deposit or credit-card pre-authorisation required at check-in?
40% is charged at the time of reservation, with the remaining balance due at check-in.
Does the hotel provide any long-stay discount or monthly rate programme, and what are the terms?
For direct bookings only, the hotel offers a 10% discount for stays of at least 3 nights and a 15% discount for stays of at least 7 nights.
Are massage treatments available at the hotel, and how are they priced?
Yes. Massages are available on request on site and are priced individually.
Does the hotel provide electric-vehicle charging stations, and is there a fee or reservation policy?
Yes. The garage parking area includes dedicated electric-vehicle charging points for guests. There is no fee or reservation policy for using the on-site electric-vehicle charging stations.
Are there age restrictions, a dress code, or entrance fees for the on-site nightclub and late-evening bars?
The minimum age is 18. There is no dress code for the Stübli, while the Piano Bar has a smart-casual dress code.
Do the sauna and steam bath have age limits, reservation requirements, or additional charges for use?
No. There are no age limits, reservation requirements, or additional charges for use.
Do the hotel’s restaurants provide children’s menus and high chairs?
Yes, the hotel’s restaurants provide children’s menus and high chairs.
What is the amount of the nightly tourist tax (Kurtaxe) and is it included in the quoted room rate?
The nightly tourist tax (Kurtaxe) is CHF 3.45 per person. It is included only for direct bookings made through the hotel website.
Are irons and ironing boards provided in guest rooms or available on request, and is there any associated fee?
Irons and ironing boards are available on request at no additional fee.
Is the complimentary shuttle between the hotel and St. Moritz railway station/Samedan Airport wheelchair-accessible (e.g., fitted with a lift or ramp)?
No, it is not wheelchair-accessible.
Does the hotel operate a kids’ club or organise scheduled children’s activities, and what are the hours and costs if offered?
No. The hotel does not operate a kids’ club or organise scheduled children’s activities.
Are hairdryers provided in every guest room, and are adapters available for differing plug types or voltages?
Yes, hairdryers are provided in every guest room, and adapters are available for differing plug types or voltages.
Do guest rooms provide down comforters and hypo-allergenic bedding?
Yes. All rooms are equipped with down comforters as standard. Guests with sensitivities will also find hypo-allergenic bedding available, and each room offers a pillow menu so you can choose the fill and firmness that best suits your preference.
What do guest comments commonly highlight about stays at the hotel?
Guest comments shown in the listings highlight spacious suites, mountain views, helpful staff, the location, and breakfast. Listed review topics include location, breakfast, view, room, and bus.
Are the listed distances to nearby ski lifts and public transport exact?
No. The listing states that the shortest estimated walking or driving distances are displayed, and actual distances may vary.
Where can guests view current à-la-carte menus and prices for each on-site restaurant?
Guests may view the latest à-la-carte menus and current prices on the dedicated restaurant page. Visiting this page provides the most up-to-date information for each dining venue.
What Wi-Fi speed is available, and is it suitable for video calls or remote work?
yes
Do the restaurants provide allergen menus or procedures to prevent cross-contamination?
Restaurant staff are available on site to provide detailed allergen information upon request. Simply ask a team member during your visit for assistance.
What quiet-hours or noise policies apply, especially for rooms near the nightclub and bars?
The bars and nightclub are located in the basement level, while guest rooms begin on the first floor. This vertical separation helps minimize noise reaching the accommodations.
What assistance is available if a guest needs medical help or emergency support during the stay?
The front office is staffed 24 hours a day and can arrange medical assistance at any time. Team members will promptly contact a doctor or call an ambulance as needed.
Which languages are spoken by staff at reception and in the restaurants?
Reception and restaurant staff primarily speak German, English, and Italian. Some team members can also assist in Portuguese, French, and Arabic.
Do guest rooms have soundproofing or blackout curtains?
Guest rooms are equipped with blackout curtains for optimal light control. Soundproofing details are not specified.
Is there elevator or lift access to all guest-room floors, wellness areas, and event spaces?
Yes. Elevators are available to access all guest-room floors, wellness areas, and event spaces.
Can guests view a room-service menu with prices and any delivery or service charges before arrival?
Yes. Guests can review the complete room-service menu, including prices and any delivery or service charges, through the hotel app before arrival.
What catering menus, beverage packages, and per-person prices are available for private meetings or banquets?
different options, please contact our banquet and event manager
Which amenities differ by room category?
All room categories offer the same set of amenities. No amenity differences apply between room types.
Can non-staying guests reserve breakfast, and what does it cost?
Breakfast is available to non-staying guests by reservation at a rate of CHF 39.00 per person.
Are there any mandatory service charges or resort-style fees in addition to room rate and tourist tax?
There are no mandatory service charges or resort-style fees. Guests are responsible only for the room rate and the applicable tourist tax.
Do guest rooms include televisions, and what channels or streaming options are available?
Every room features a television with blueTV, providing a wide selection of international channels. Guests may also access Netflix by signing in with their personal account.
What bed types and bed sizes are available in each room category?
Rooms are furnished with beds in two sizes: single beds measuring 90 × 200 cm and double beds measuring 180 × 200 cm. The specific size provided depends on the room category booked.
Do guest rooms provide a desk or dedicated workspace?
Yes, each guest room includes a desk or dedicated workspace. This ensures guests have a comfortable area for work during their stay.
Which room categories have showers, bathtubs, or both?
Bathroom types are not tied to specific room categories. Most rooms include a combined shower-bathtub, while some offer a walk-in shower.
Are any rooms or services equipped for guests with hearing or visual impairments?
The hotel does not provide rooms or services specifically equipped for guests with hearing or visual impairments. No such accommodations are currently available.
Does the wellness area include a solarium, and if so is it free of charge or subject to reservation or age restrictions?
The hotel does not have a solarium on site. Wellness facilities consist of a sauna, steam bath and a relaxation terrace.
Is there a front-desk safe for valuables that do not fit in the in-room safe?
Yes. The facilities list shows a front-desk safe where guests can deposit larger valuables for secure storage.
Is there an on-site ATM or currency-exchange service, or is the nearest facility within walking distance?
Several ATMs are available within walking distance in the city center. The front desk also offers currency exchange for U.S. dollars and euros.
Does the property offer a self-service laundry room for guests, or only paid laundry and dry-cleaning services?
The property offers paid laundry and dry-cleaning services only; self-service laundry facilities are not available.
Are USB charging ports or universal power outlets installed next to the beds in guest rooms?
Yes, USB charging ports or universal power outlets are installed next to the beds in the guest rooms.
Can the hotel arrange guided hiking or mountain-excursion packages, and what are the typical costs and durations?
Yes, the hotel can arrange guided hiking and mountain-excursion packages. Pricing varies depending on the specific tour and current availability.
Can breakfast be delivered to guest rooms, and is there an additional charge for in-room service?
Breakfast can be delivered directly to your room. A room service fee of CHF 8.00 applies.
Does the hotel operate a shuttle or transfer service directly to the Corviglia ski lifts, or only to St. Moritz railway station and Samedan Airport?
The hotel provides a transfer service exclusively to St. Moritz railway station; no direct shuttle operates to the Corviglia ski lifts.
Is there an on-site spa offering beauty treatments such as facials, manicures or body wraps in addition to massages?
The property does not have an on-site spa that offers beauty treatments such as facials, manicures, or body wraps.
Are portable fans or air-cooling units available for guest rooms during warm summer periods?
Yes. Portable fans are available for guest rooms during warm summer periods.
Does the hotel have an indoor playroom or games room for children when outdoor conditions are poor?
Yes. The hotel provides an indoor playroom/games room for children when outdoor conditions are unsuitable.
What additional baby equipment (e.g., strollers, baby monitors) can the hotel supply apart from cots, high chairs and changing mats?
The hotel can also supply bottle warmers, diaper bins, and strollers. These items must be requested in advance and are available for an additional fee.
Is there a maximum length of stay or time limit for using the complimentary outdoor parking spaces, especially for extended visits?
There is no maximum length of stay; guests may use the complimentary outdoor parking spaces for the entire duration of their visit, including extended stays.
What are the green-fee rates and preferred tee-time booking procedures for the adjacent golf course?
The hotel offers a partner rate of CHF 90–100 for an 18-hole round at the adjacent golf course. Tee times can be reserved through the front office team, or guests may book the “Golf Unlimited” package on the hotel’s website, which includes green fees.
Does the hotel provide security measures such as CCTV surveillance or gated access for the on-site outdoor and garage parking areas?
The hotel does not provide CCTV monitoring or gated access for its outdoor or garage parking areas.
What is the exact minimum age required for check-in?
The minimum age for check-in is 18 years. Guests must present valid photo identification confirming they are at least 18 upon arrival.
What is the maximum occupancy (adults and children) permitted in each room category, and are sofa-beds counted separately?
Maximum occupancy per room is as follows: Junior Suite – 3 guests; Family Room – 4 guests; Panorama Deluxe – 3 guests; Panorama Superior – 2 guests; Double Room – 3 guests; Single Room – 2 guests. The provided information does not specify whether sofa-beds are counted separately within these limits.
Which specific overnight dishes or snacks are available through 24-hour room service, and are there surcharges after certain hours?
Pizza, hot dogs, and toast can be ordered through room service from the Snack Restaurant overnight, available until 4:00 a.m. No surcharges for late-night orders have been specified.
What is the connector type (e.g., Type 2, CCS, Tesla) and maximum charging power (kW) of the on-site electric-vehicle charging stations?
The on-site electric-vehicle charging stations use Tesla connectors. Maximum charging power is not specified.
Does the hotel provide allergen-friendly guest rooms (e.g., rooms without carpets or with special air filters) for guests with severe allergies or asthma?
Yes. Allergen-friendly guest rooms are available upon request for guests with severe allergies or asthma; please mention this need when booking to ensure availability.
What specific fire-safety features (sprinkler systems, smoke detectors, emergency exits) are installed in guest rooms and public areas?
Guest rooms and public areas feature smoke detectors, fire extinguishers, and water hoses. Clearly marked emergency exits are available throughout the property.
Are there any babysitting service age limits, minimum booking durations, or advance reservation requirements beyond the hourly price?
There are no additional restrictions for the babysitting service. No age limits, minimum booking durations, or advance reservation requirements apply beyond the standard hourly rate.
What are the detailed rates and inclusions for the full-board meal plan, and is it available year-round?
The hotel does not offer a full-board meal plan, so no specific rates or inclusions apply. Guests can instead choose from the on-site dining options available year-round.
Is the rooftop relaxation area’s sauna and steam bath mixed-gender or separated by gender, and are swimsuits or towels required?
Both the sauna and steam bath are mixed-gender. In the sauna, guests must use a towel only—swimsuits are not permitted. In the steam bath, swimsuits are required.
Do the on-site restaurants require advance table reservations during peak seasons, and how far in advance should guests book?
Yes. During peak seasons, guests must reserve tables for the on-site restaurants no later than the time of check-in, though they may book earlier if preferred.
Are boot-warming racks available in the ski-storage room for drying ski or snowboard boots overnight?
Yes, boot-warming racks are provided in the ski-storage room for overnight drying of ski and snowboard boots.
Is free outdoor parking available, and can it be reserved in advance?
Yes. The hotel offers complimentary outdoor parking spaces, but they are subject to availability and cannot be reserved ahead of arrival.
How large is the Panorama Deluxe Double Room Staz in square metres?
The Panorama Deluxe Double Room Staz measures approximately 23–25 m², providing ample space to relax.
What are the reservation office opening hours and how can I secure the best rate?
The reservation office is staffed every day from 09:00 to 18:00. Book directly on schweizerhofstmoritz.ch or through the hotel team to receive the guaranteed best rate.
Where can I view photo galleries or virtual tours of the hotel before booking?
A full photo gallery is available on the hotel’s homepage and on the Instagram account "schweizerhofstmoritz."
Where can I find current special offers and promotional packages?
All up-to-date offers and promotions are displayed in the booking engine on the hotel website.
Which safety standards does Hotel Schweizerhof St. Moritz follow?
Management confirms that the property complies with all Swiss safety policies.
What is the hotel’s linen and towel replacement policy, and can guests opt out or request less frequent changes for environmental reasons?
Towels are replaced daily, and bed linen is changed no later than every third night. Guests may opt out or request less frequent replacements for environmental reasons.
Is wired (Ethernet) internet available in guest rooms, or is connectivity limited to Wi-Fi only?
Guest rooms provide Wi-Fi connectivity only; wired (Ethernet) internet access is not available.
What are the exact opening hours and entry fees for the nearby public fitness centre that guests may use?
The nearby public fitness centre operates 24 hours a day. Entry fees vary depending on the membership option selected.
During which specific dates is the complimentary summer cable-car and bus ticket offer valid, and are similar transport benefits available in winter?
The complimentary summer cable-car and bus ticket is offered from 1 May to 31 October. In winter, comparable benefits are provided through the Hotel + Skipass offer, which includes public transportation with a ski pass priced at CHF 55.00 per person.
Is there a detailed menu and price list for on-site massage treatments, and how far in advance should appointments be booked?
A comprehensive price list for on-site massage treatments is available at the front desk. Guests are asked to schedule appointments at least one hour in advance.
Does the hotel provide porter or bellhop assistance for luggage at check-in and check-out?
Yes, porter or bellhop assistance is available for luggage during both check-in and check-out.
What service charge, if any, applies to room-service orders outside the breakfast period?
A service charge of CHF 8.00 applies to all room-service orders placed outside the breakfast period. This fee will be added to the guest’s bill automatically.
Are guests allowed to smoke on private balconies or designated outdoor areas, or is smoking restricted to the indoor lounge only?
Smoking is permitted in outdoor areas, including private balconies and other designated spaces.
Is there a policy on drone use or professional photography on hotel grounds, and are permits required?
Drone operations require a permit from the local municipality. Photography on hotel grounds is permitted without special authorization.
Can the hotel arrange an accessible transfer for wheelchair users since the regular shuttle is not wheelchair-accessible?
Yes. The hotel can arrange an accessible transfer suitable for wheelchair users.
Does the wellness area include a whirlpool or hot tub, and if so are there any usage fees or reservation requirements?
The wellness area does not include a whirlpool or hot tub. Consequently, there are no related usage fees or reservation requirements.
Is secure indoor parking available specifically for motorcycles or bicycles, and are there fees or booking requirements for those vehicles?
Yes, secure indoor parking is available for motorcycles and bicycles. No information regarding fees or booking requirements has been specified.
What is the standard turnaround time for laundry and dry-cleaning services (e.g., same-day or 24-hour), and are express options offered?
Laundry and dry-cleaning are typically returned within 24 hours. An express service is available for faster turnaround when required.
Are adapters available so that non-Tesla electric vehicles can use the on-site Tesla charging stations, and is there any associated fee or booking requirement?
An adapter is not required for non-Tesla electric vehicles to use the on-site Tesla charging stations. Information regarding any related fees or booking requirements has not been specified.
What are the length and width of the garage parking spaces, and can oversized vehicles or vans be accommodated?
The garage cannot accommodate oversized vehicles, including vans or vehicles with extra height. Standard passenger cars only.
Do any accessible rooms have a step-free roll-in shower instead of a combined bathtub, and how can guests guarantee allocation of such a room?
Yes. Accessible rooms with a step-free roll-in shower are available, but they must be specifically requested at the time of booking to guarantee allocation.
What is the latest possible late check-out time that the hotel can offer, and does the 50 % fee apply up to a specific hour or for the entire afternoon?
Late check-out is offered subject to availability. A 50 % room charge applies for departures up to 3:00 p.m.; check-outs after 3:00 p.m. are billed at the full nightly rate.
Does the hotel provide wheelchair rental or other mobility aids for guests with limited mobility?
The hotel does not offer wheelchair rentals. Other mobility aids are also unavailable on-site.
What is the nearest hospital or emergency medical facility, and how long does it take to reach it from the hotel?
Klinik Gut is the nearest emergency medical facility. It can typically be reached in approximately 5 minutes by car from the hotel.
Are any additional cleaning fees or refundable deposits required for guests travelling with dogs beyond the stated CHF 20 daily charge?
No additional cleaning fees or refundable deposits apply for guests traveling with dogs. Only the CHF 20 daily pet charge is required.
Does Restaurant Acla offer an afternoon high-tea service?
Yes. Restaurant Acla is listed as being open for lunch, dinner and high tea, allowing guests to enjoy an afternoon high-tea option in addition to its regular meal periods.